Privacy policy.

Privacy Policy – Life in 3 Minutes

This Privacy Policy explains how Life in 3 Minutes ("we", "our", or "us") collects, uses, and protects personal data you provide when using our services. We are committed to safeguarding your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Life in 3 Minutes is a UK-based video editing service that creates personalised 3-minute films from your family photos and videos. We are the data controller for the purposes of data protection law.

2. What Information We Collect

We may collect and process the following personal data:

  • Names, contact details (email, phone), and correspondence

  • Images, videos, and audio files submitted for video production

  • Information about individuals in those files (e.g. ages, relationships)

  • Consent confirmations and project briefs

We do not knowingly collect personal data from children directly.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity – to deliver the service you’ve requested

  • Consent – particularly for featuring identifiable minors or for promotional usage

  • Legitimate interests – for limited marketing, service improvement, and data security

4. How We Use Your Data

We use your data to:

  • Create your custom video content

  • Communicate with you about your project

  • Improve our service and customer experience

  • Maintain business and financial records

  • Share finished videos (only with your consent)

5. Data Sharing and Storage

We store files using encrypted, secure cloud storage (e.g., Frame.io, Dropbox, or similar). We do not share your data with third parties except:

  • Service providers under contract (e.g., file transfer platforms)

  • Where legally required

All personal data is stored securely and is only accessible to authorised staff.

6. Data Retention

We retain submitted files and final videos for 30 days after project completion unless agreed otherwise. You may request early deletion at any time.

Consent records and project agreements may be retained longer for legal and accounting purposes.

7. Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing

To exercise any of these rights, please contact us at: [Insert Email Address]

8. Children’s Data and Safeguarding

If videos feature children under 13, written parental or guardian consent is required. The person submitting materials is responsible for ensuring proper consent has been obtained.

We never use footage of minors for promotional purposes without explicit guardian permission.

9. Website Cookies

Our website may use cookies for functionality and basic analytics. You can adjust your browser settings to manage cookie preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact

For any questions or data protection queries, contact:

Data Controller: Life in 3 Minutes
Email: info@lifein3minutes.com
ICO Registration: 00011121896

Thank you for trusting us with your memories.